DMD Navigation FAQ

A compilation of frequently asked questions about our hardware and software.

DMD2 App (4)

Category: DMD2 App
The default home launcher is the app which is shown when your device first starts or when you press the home button. Some users want their devices to behave more like a traditional Android device, with a regular launcher where they can launch any app including DMD2. Other users will use the tablet mostly on their motorcycles and want DMD2 to be the default home app. Whatever you prefer, notice that, you can always change this at any time. Check the video bellow to see how:
Category: DMD2 App

The best way is to close DMD2 and clear the app storage, this will erase everything and it will be like you are running DMD2 for the first time:

Example:

Category: DMD2 App

Ensure the “Arrow” on the top left of the Map View screen looks like a compass needle or a filled in white arrow.

Compass Mode – Map follows location and rotates to face travel direction.
Filled White Arrow – Map follows location but will not rotate, top is north.

Notice: Ensure you are travelling at more than 4 kph or 2.5 mph.

The only follow mode where the map will NOT MOVE – follow mode disabled – is when the button shows an empty arrow icon, use any other mode for the map to track your location:

Category: DMD2 App

The bottom menu bar will disappear for two (2) reasons:

The screen is locked using the lock icon.  Unlock the screen to display the bottom menu.

If you have touched or tapped the top status bar.  Re touch/tap the top status bar to display the bottom menu.

Navigation Devices (6)

Category: Navigation Devices

By default when you plug our devices to a PC it will only charge the device.
If you want to access the device files from the PC you need to enable File Transfer in the device settings.

To do this you can check this video:

– Swipe down from the top of your screen
– Tap on the notification that says “Charging this device via USB”
– In the USB Preferences enable “Use USB for – File Transfer”

Category: Navigation Devices

Please noticed that all our remotes can be connected using Bluetooth! But if you want to have it connected by cable you need to have the 12V power supply since the box handles power and communications!

The easiest remote to connect by cable is the Remote 2 since it includes a splitter cable that makes it plug and play. Other remotes like the Remote1 and Remote2 can be used but require you to manually connect them to the open wires. This is covered on the device manual.

The ideal setup is the T665 with 12V power supply and Remote 2:

Category: Navigation Devices

The T865 and 665 ship with a simple peel plastic protection screen.  This should be removed after the initial setup. Never install any protector on top of it.

Additional better or with different finish type might be available for sale, check the Thork Racing shop.

For the T865 there is a small hole in the LCD bezel bottom left area, you can use this to remove any installed screen protector.

Category: Navigation Devices

This is not uncommon and is due to the screen being activated by water or dust. Using the Buttons App (a system app available on all our devices), configure a hardware button to enable/disable screen touch. When riding in the rain or on very dusty places lock the screen touch!

Category: Navigation Devices

The SD Card should NEVER be formatted as “Expand Internal Memory”

Only format the SD Card as “Removable Storage”

Android just handles SD Card management terribly and reviewing the Google boards it appears no one is interested in solving this.

A huge number of DMD2 users formatted their SD Cards as “Expand Internal Memory” and then also enabled the “Use SD Card for Storage” option under the DMD2 General Settings.   However, this “Use SD Card for Storage” option is only for SD Cards formatted as “Removable Storage”.

 

If you need to reset the DMD2 app and SD Card you can follow these steps:

Category: Navigation Devices

All these apps are part of the device system applications, but only for DMD2 devices. If you have a DMD Navigation devices and you cannot find these apps or DMD2 pre-installed please contact support, we can easily fix it with a remote FW update push.