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Hi everyone
I recently purchased and have great success using the T665 phone, This prompted us to also buy a T865. Will use the phone on my wifes bike and the pad on mine for the time being. We’ll get another T865 towards the end of the year when we updrade my wifes bike. .
However, we are having trouble with the new T865 pad. It won’t zoom into where we are located when pressing the compass icon in the map section. Have to do this manually. Also, in the ‘Follow location modes’ section, have checked ‘Travel Oriented’ (follows location with map rotation so that top matches your travel orientation) but it doesn’t happen. When following a route, the location won’t keep up with the map and you ride out of the location on the screen. Basically means we can’t navigate with the device. Also tried the North Oriented options (not our preference) just to see if this works, but it doesnt. Didn’t have this trouble with the T665 (the location icon stays central to the screen and the map moves under it) and have made sure that every setting is exactly the same on both devices. I’m sure there’s a fix, because the T865 is unusable as it is. Have spent a lot of time trying to work through this without success. Any ideas from the community or Thork Racing would be greatly appreciated.
THnaks very much
All the best
Dave + Bec
Aiustralia2 Comments-
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![Profile picture of David Pidcock]()
Good afternoon Joao
Thank you very much for your response. It is very much appreciated.
I did have the top left icon as a compass, so that wasn’t the issue. However, the situation has now largely resolved itself. I am pretty sure that the problem was the interrelationship with the controller which I was learning to use at the same time. When I panned out or in out, the ‘Follow Mode’ became disabled. If I then touched the compass icon, it became enabled again. Not sue why and will have to experiment to work this out (unless you have any ideas). I have a DMD Remote 2. In the Remote Controller Settings, I have selected Auto Detect. Do you recomend this, or should I specifically select ‘DMD Remote 2’? Think I’ll try that.I am also having problem loading an app that I use to open my garage door remotely onto the pad. Very handy when I ride back home – wont have to get my phone out! It would seem that the app developers software (Cloudflare) considers the pad / hardware to be a ‘security threat’. They suggested that I contact the pad manufacturer and advise them of this. I will contact Rafael directly and provide him with the e-mail / details the app developer provided if thats OK? This is an app I would really like to get onto the pad.
Thank you once again.
All the best
Dave
Australia
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Hello
This sounds the same as this: https://www.drivemodedashboard.com/support/faqs/?Display_FAQ=9021
Basically you want that top left icon to be a compass!
If that does not fix it then it sounds like an hardware issue and you should contact support!
You can email rafael directly: rafael@thorkracing.com